Live / App
This page sets out the legal framework that governs your account and activity on ex444. Access to our platform depends on your local law and the eligible regions we serve — read through the sections below so you know exactly where you stand.
ex444 operates under terms that are shaped by the region in which you access the platform. Whether you reach us through a bKash-linked wallet deposit, a Nagad transfer or a Rocket payment, your account activity is subject to the same policy framework — the payment method does not alter your legal obligations or ours. We publish these terms so that every account holder can read, understand and act on them without needing to contact support first. Eligibility to use the platform depends entirely on the laws of your jurisdiction and whether your region falls within our eligible service area. We do not make representations about legality in any jurisdiction where we have not confirmed eligibility. If local law in Bangladesh restricts online gaming or related services in your specific area, it is your responsibility to verify that position before proceeding. We update these terms when our policy changes, and the version published on this page at the time you access it is the one that applies. For any question about how a specific term applies to your account — including how bKash, Nagad or Rocket transactions are treated within our policy — reach out through the support routes listed further down this page.
Our legal terms draw clear lines between what we govern directly and what falls outside our policy boundary. Knowing the scope helps you understand where to direct a question and what recourse applies in each situation.
Our policy covers how you open, maintain and close an account on ex444. This includes login credentials, identity verification steps shown in the account area, and any suspension or restriction we apply under our terms.
Deposits and withdrawals processed through bKash, Nagad and Rocket fall within our policy scope. The terms set out how we record, handle and report these transactions — but the wallet provider's own terms also apply on their side.
Game content supplied by studios in our lobby, promotional notices published on the site, and account communications we send you are all governed by our terms. We are responsible for what we publish; we cannot govern content on external links.
Payment providers, game studios and any external service you access through a link on our platform operate under their own separate terms. Our policy does not extend to those services, and we cannot accept responsibility for their conduct or content.
Our terms are not a one-way document. You have concrete actions available to you at any point in your account relationship with us. If something in your account record does not look right — a transaction amount, a personal detail, a preference you did not set — you can raise it directly through the support routes we publish. Correcting account details is handled through the account settings area shown when you are signed in; some fields update immediately, others require a verification step that the screen will describe. Reviewing your transaction history is available inside your signed-in account at any time: the record covers deposits and withdrawals including any bKash, Nagad or Rocket activity. If you have a question about how a specific policy clause applies to your situation, our support team handles those queries and will direct you to the relevant section. Eligibility and region questions — including whether your area in Bangladesh falls within our service scope — are handled through the same support path.
Sign in and open the transaction history section to see a full log of deposits and withdrawals, including wallet payments made through bKash, Nagad and Rocket.
Update personal information through account settings. The screen shows which fields you can change directly and which require a verification step before the change takes effect.
If a term is unclear or you believe it has been applied incorrectly to your account, contact support with the specific detail. We will review and respond through the same channel.
For access issues, eligibility queries or regional availability questions, use the published support routes below. State your account reference so we can locate your record quickly.
Policy questions deserve a direct answer. Use the routes below — each one is published on the site and monitored by our team. When you write in, include your account reference and the specific policy section or transaction you are asking about so we can respond accurately.
Open the chat widget from any page on ex444 while signed in. State your policy question clearly and include your account reference for faster handling.
Send your legal or policy query to the support email address listed in the contact section of your signed-in account area. Attach any relevant transaction reference.
The help section inside your account covers common policy topics including transaction records, account changes and regional eligibility. Browse there first before raising a ticket.
We handle account data and site activity records according to the policy published here and updated when our practices change. Below are the four areas that account holders ask about most — each one points to how we act, not just what we intend.
Information you submit — including identity details tied to bKash, Nagad or Rocket wallet verification — is held only for the purposes stated in our policy. We do not share it with third parties beyond what the policy explicitly describes.
We use cookies to keep your session active and to record how you navigate the lobby. You can review cookie settings through your browser. Continued use of the site after reading this policy indicates you have seen our cookie notice.
Your login credentials are your responsibility to keep private. If you suspect unauthorised access, change your password through account settings immediately and contact support through live chat or email to flag the activity.
We retain account and transaction records for the period required by our policy and applicable obligations. To ask about the retention period for your specific data or to request a review, use the email support route in your signed-in account.
These are the questions we receive most often about policy, account rights and data. If your question is not here, use the support routes in the section above.
Access to ex444 depends on the laws of your jurisdiction and whether your region falls within our eligible service area. We do not confirm legality in any jurisdiction where eligibility has not been established. Check your local law before proceeding.
The current policy is published on this page. The version visible here at the time you access the site is the one that applies to your account. We update it when our practices change, so check back if you have a specific concern.
Deposits and withdrawals processed through bKash, Nagad and Rocket are logged in your signed-in transaction history. Our policy covers how we record those transactions on our side; the wallet provider's own terms govern their side of the transfer.
Yes. Open account settings while signed in and follow the fields shown. Some changes apply immediately; others prompt a verification step described on screen. If you cannot make the change yourself, contact support with the specific detail you need corrected.
We hold the account and transaction data you have submitted, retained for the period our policy requires. To ask about your specific data or request a review, send the query to our support email address listed inside your signed-in account area.
Raise it through live chat or the support email route, both accessible from your signed-in account. Include your account reference and the specific transaction or clause in question. We will review the detail and respond through the same channel.